“I had the pleasure of working closely with Anita Jose as the Learning Experience Designer on one of the most ambitious learning transformation projects our Professional Services team undertook: the complete redesign of our Onboarding live program for Salesforce Professional Services.
Anita's design work was genuinely exceptional. She approached and led the redesign with a clear, learner-centred methodology, reimagining a passive classroom experience into a dynamic, mission-based learning journey. This included architecting a multi-modal curriculum spanning three full facilitator decks, a self-paced "Mission Log" for pre-work, a Final Mission Showcase with a rigorous evaluation rubric, and AI-integrated learning activities using tools like Slackbot and Gemini. The "space mission" theme she wove throughout the program wasn't just creative flair: it created a cohesive narrative that keeps learners engaged and grounded throughout the entire experience.
What set Anita apart was how thoughtfully she managed a highly complex, multi-stakeholder review process. She coordinated multiple structured feedback cycles across Enablement Business Partners, Delivery trainers, Talent Development leaders, and senior stakeholders; all while maintaining momentum and meeting every milestone. She communicated clearly, followed up proactively, and created feedback systems that ensured every voice was captured and addressed without letting scope creep derail the project. That kind of operational discipline, paired with genuine relational warmth, is rare.
The impact speaks for itself. The redesigned program launched in beginning of 2026 to our global Professional Services audience, delivering a standardized, "customer-readiness" focused experience that ensures every new hire meets a high-quality bar before their first client engagement. The program was built to scale, including a quarterly content update cycle and content that will continue to evolve with the business. The results speak for themselves: the program has achieved the highest learner satisfaction ratings we have ever seen!
Anita is a talented learning designer who brings creativity, rigor, and exceptional collaboration skills to everything she does. Any team would be lucky to have her!”
Julia Barkmann, Enablement Business Partner, Sr Manager
Salesforce
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