“I had the pleasure of working closely with Anita Jose as the Learning Experience Designer on one of the most ambitious learning transformation projects our Professional Services team undertook: the complete redesign of our Onboarding live program for Salesforce Professional Services.
Anita's design work was genuinely exceptional. She approached and led the redesign with a clear, learner-centred methodology, reimagining a passive classroom experience into a dynamic, mission-based learning journey. This included architecting a multi-modal curriculum spanning three full facilitator decks, a self-paced "Mission Log" for pre-work, a Final Mission Showcase with a rigorous evaluation rubric, and AI-integrated learning activities using tools like Slackbot and Gemini. The "space mission" theme she wove throughout the program wasn't just creative flair: it created a cohesive narrative that keeps learners engaged and grounded throughout the entire experience.
What set Anita apart was how thoughtfully she managed a highly complex, multi-stakeholder review process. She coordinated multiple structured feedback cycles across Enablement Business Partners, Delivery trainers, Talent Development leaders, and senior stakeholders; all while maintaining momentum and meeting every milestone. She communicated clearly, followed up proactively, and created feedback systems that ensured every voice was captured and addressed without letting scope creep derail the project. That kind of operational discipline, paired with genuine relational warmth, is rare.
The impact speaks for itself. The redesigned program launched in beginning of 2026 to our global Professional Services audience, delivering a standardized, "customer-readiness" focused experience that ensures every new hire meets a high-quality bar before their first client engagement. The program was built to scale, including a quarterly content update cycle and content that will continue to evolve with the business. The results speak for themselves: the program has achieved the highest learner satisfaction ratings we have ever seen!
Anita is a talented learning designer who brings creativity, rigor, and exceptional collaboration skills to everything she does. Any team would be lucky to have her!”
Julia Barkmann, Enablement Business Partner, Sr Manager
Salesforce
“I had the pleasure of working closely with Anita for half a year at Salesforce. As a learning experience designer focused solely on maintenance, Anita had a deep understanding of our business and its long-term goals. She works well under pressure, and she's lead and executed numerous content redesigns that have contributed to increased CSAT and overall brand and accessibility compliance. Anita's a lifelong learner; she has a passion for learning and adapting to new technologies, making her a valuable asset in any rapidly evolving industry. I highly recommend Anita, and I’m confident she’ll positively impact any instructional design team.”
Janelle Cabuco, Manager, Learning Architecture
Salesforce
“I enthusiastically recommend Anita for her contributions to her team's curriculum assessment project. As the project lead, Anita skillfully organized and communicated her team's needs and project vision and ensured milestones and deadlines were met. She effectively served as the gatekeeper between her team and the vendor, facilitating a smooth collaboration. Together, we achieved outstanding results, creating interactive eLearning modules that greatly improved the learner experience and the curriculum assessment process. Anita's dedication was crucial to success, and it was a pleasure working with her as the vendor on this project.”
Lauren Milstid, M.S., Senior Learning Experience Designer
TorranceLearning
“I'm delighted to provide a strong recommendation for Anita as an instructional designer. Throughout our time working together, I was continually impressed by Anita’s ability to manage complex projects, consistently meet deadlines and deliver high-quality work. It was a genuine pleasure to have Anita on our team!”
Beth Payne, Instructional Designer
Emerson
“…Anita and I worked on some projects together. It was always a pleasure working with her. I have admired and looked up to her dedication towards delivering the best quality of work possible. Her assessments are laudably error-free. She's also highly versatile. She can work on a wide range of projects without the least compromise in quality or timeliness. She has got such a hunger for learning that she'll master whatever she sets her sights on. I wish her success in all her endeavors.”
Madhumati Manjunath, Senior Research Associate
ASER Center
